We realize that attendees may feel overwhelmed to transfer their learning to the work setting, as they have been exposed to too much information and a variety of problems and issues, but may not feel able to translate their understanding into concrete action. All training programs are designed to assist participants in formulating specific plans to use new attitudes, knowledge and skills professionally and organizationally after the training. Plans of action and road maps blue prints are offered at the end of each training course to shape the way to application.
- Dream, Set, and Achieve: Goal Setting your Future:
How many set resolutions for the New Year only to achieve few or none so far? Goal Setting Workshop is all about achieving your dreams, by using your resources. That is, your effort, time, and dedication. Goals give you direction in all areas of your life – Personal, Career, and Spiritual.
All dreams are attainable and it all starts with a plan. Here is where you’ll get to know your own performance levels, time wasters, why you procrastinate, and how to get ideas to making plans and achieving your dreams.
You will also gain information on tips, advice, and strategies on effective goal setting which will hopefully help motivating you into starting your journey into achieving your goals one by one to start living your dreams.
- Effective Communications: Creating a culture of understanding
The workshop is about results and values. Attendees have to stop, observe and examine how they communicate. What are the messages they are sending and how they translate the messages they receive including the non-verbal messages. Attendees gain awareness on how to change the way they communicate, so they can create a culture of understanding and advance their companies and themselves.
As workplaces become more diverse, and
organizational change becomes the norm, the art of active listening becomes all
the more valuable as part of effective communication skills. Good listeners
find themselves involved in interesting work, Valued by others, engaging in
healthy working relationships and long term career success.
Learn now, when and how to acknowledge emotions
and ideas and how to apply active listening techniques to own work situations
- Deal with Difficult people
One of the
biggest challenges in the workplace faced by today’s employees – is dealing
with difficult employees or bullies. It doesn’t matter when the problem
began or whether the problem exists with subordinates or upper management; if
this problem exists the rest of your staff will not be happy and their
productivity will diminish. Some disagreement can be expected in any
group, the key is to turn these negatives to positives. Learn how
to effectively handle difficult people for a win/win outcome, as well as empowering
yourself against those who seem to overwhelm your better judgment? This
workshop will offer tools to deal with different personality types, how to
respond when things get heated and maintain control of the situation.
Find your own bias and hot buttons.
- Improve your communication style with style -
By working on improving Communications, the internal and external communications skills of the attendees become better than they were before. They increase credibility as a result. Tools to better communication as well as solutions to communication barriers are presented. Multi-culturalism and its role in communication are explained.
- Communicating across cultures
As our world becomes increasingly interconnected, people encounter problems when communicating with people from other cultures. This can lead to problems ranging from employee frustration and decreased efficiency, to losing billion dollar deals. To succeed today, you must train your employees on cross-cultural communication. This training course includes: Learning tools for accurate, effective communication, discovering the importance of body language, finding out why some cultures might withhold important information, stereotypes and how it can affect communications
- The art of body language communication
This workshop will demonstrate the importance of your non-verbal body language, learn the fundamentals of nonverbal PEOPLE skills and be more aware of what your nonverbal language is implicating. We will practice using powerful nonverbal language, the delivery of language and the important factors that influence our body language
The fundamentals of non verbal people skills will be visited as: Posture & Gesture, Expressions & Emotions, Orientation & Proximity, Paralinguistic, Looks, Eye Contact and most importantly the role of cultures in sending or receiving body language signals. Learn to listen with your eyes as well as your ears. Discover how much information are you missing? We can teach you to see the things you haven’t been noticing, enabling you to understand communication in a whole new light and giving you a huge advantage in both business and personal interactions. By the end of the workshop you will find out if your gestures and body language are sending the right message? What can you do to reinforce your point or avoid unconscious movements that may work against you?
- Increase Performance Capacity
By the end of the workshop, attendees are
able to boost their net worth through personal branding, and continuous
growth. Develop a personal succession plan for success and build an
active network of authentic relationships and supports. Increasing performance
capacity for each attendee adds to the overall success of any organization.
- Interpersonal relationships
The workshop will discuss the challenges of interpersonal relationships in a diverse world, and build a synergistic work environment. Relationship is the life-blood of any organization, they are the survival tools to bridge to the future. All organizational functions are dependent on the level of effectiveness of its human interpersonal relationship as leadership, customer relations, recruitment, management and marketing. By the end of the workshop the participants will have an action plan to apply to their daily work lives.
- Building bridges across the cultural divides
Navigating Difference: Cultural Competency Training is a competency-based course that focuses on developing skills in the five key cultural areas of awareness, understanding, knowledge, interaction and sensitivity. It is important that the whole working force from different, races, religions, colors, genders, education, locations, ages, abilities and disabilities works in a culture of Harmony and on the same wavelength to cross the bridges and differences between them.
- Assertiveness VS. Aggressiveness
Assertiveness provides tools for people to stand up for what is right, without offending themselves or others. Characteristics of assertive, passive (unassertive), and aggressive (over-assertive) behavior will be visited. We will define the different terms, with examples and exercises. Tips to behave less aggressively and more
Define and assess stress; identify and discover causes of personal
stress; and develop strategies for managing and reducing stress (addressing
perceptions, goals, time management, prioritizing, and personal
influences). Assess positive and negative influences
Diversity in the workplace
Our styles to diversity training addresses it from three levels: Legal, Human and Socio-Psychological approaches where non-discriminative laws are visited, as well as focusing on cultural awareness to understand why various cultures have adopted the different traditions that support their ways of living are explored, and examining our own beliefs, values, and behaviors
Our course promotes a synthesis of knowledge and experience in these areas to allow the level of awareness to be raised.
- Diversity in the workplace: Challenges and advantages
Raise awareness of cultural similarities, differences and assumptions in self and others; define supervisor role in managing diversity and in creating inclusive environments in the workplace. Make a business case for diversity, look at the challenges and advantages of diversity in the workplace. Identify work group problems related to culture, developing conflict resolution and cooperation skills when working with individuals from different cultures; identify, tools to reduce blocks to intercultural communication and how one's personal beliefs and values may affect others, exhibit comfort with self when communicating about diversity, and be open to and encourage other perspectives, questions and norms.
- Diversity and business etiquettes
Different cultures exhibit different behaviors and attitudes that affect everyone’s life including their working styles. Understanding how diversity affect business styles, ethics and day to day dealing can make or break an organization. With changing demographics and globalization, awareness and education about the different business etiquettes in different parts of the world or between genders or generations becomes crucial to success, productivity and growth. In this workshop we will discuss different culture aspects of conducting business, meetings, gifts, management styles, time and relationship management etc…
Management, Resolution and creative problem solving
Conflict is the most critical phase of building effective
relationships. The workshop will motivate the attendees to utilize
conflict and manage it as an opportunity for change. Prevent hostile work
environments, cultural misunderstandings, discrimination, racism, sexism,
harassment and other exhausting patterns. Learn to recognize the early
warning signs of conflict manage conflict and facilitate co-creation.
Visit the factors that fuel conflicts, the types and styles of conflict as well
as the different methods of conflict management and resolution including
mediation, arbitration, setting the ground rules that will help problem
- Respecting Diversity and Beliefs
training for Americans and all cultures. As our world becomes increasingly
global, people are likely to work with people from other cultures. Find out how
poor communication leads to bad feelings and damaged relationships. The
training offers tools to develop cultural sensitivity and respect, recognize
differences in values and priorities, increase cultural awareness in business
places and the work environment, improving communication skills, gain
sensitivity to religion, beliefs, holidays
- Cultural differences competence
One of the first elements of managing diversity is to understand how one's own cultural values influence interactions with other team members and consumers, and how they may impact upon effectiveness in cross-cultural situations. This awareness and honesty about values that are brought to the relationship may help modify behavior so that these values are not imposed on the other person. Further, it assists individuals to attempt to understand the cultural values of the employee or consumer and how they may play out in the relationship. How cultural values determine perceptions of and action toward others who are culturally different and to develop the proper competencies to manage these differences with respect
- Preventing the “ISMs” and discrimination
Our unique perceptions of ourselves, our world, and the people who populate our world are shaped by early learnings from parents and other family members, what we learned in school, our neighborhood, places of worship, and so forth. They help us measure our personal and interpersonal effectiveness, and interpret new information, or can create distortions, and interfere with our understanding and ability to manage people who are different.
Within the context of diversity there are many "isms," including, but not limited to, rac-ism, sex-ism, class-ism, age-ism and heterosex-ism. What all "isms" have in common is a regard for all members of a particular group as the same and in an unfavorable light. This workshop will offer tools to limit our stereotypes, prejudices, and "isms" views and behaviors from becoming a barrier to understanding, valuing, working with and managing today's diverse work force
- Christmas, Hanukkah, Kwanzaa or Ramadan: The Holidays Challenge
Religion in the workplace; Holidays are becoming a lot more complicated than adding a Hanukkah Menorah to Christmas decorations. Employees who follow other religions expect to see some accommodations to their own holidays and religious traditions. Learn how to be sensitive to a diverse team different beliefs, holidays and religions especially with the wide variety of religious and cultural differences, like not assuming that all employees celebrate Christmas, what kind of food and drinks to include or observe while catering for holiday parties, plan vacation schedule as per the different celebrations, most importantly how to celebrate your own holiday without feeling apologetic or feeling like you shouldn’t mention the word Christmas or Ramadan rather how to celebrate holidays in harmony while recognizing cultural and other differences.
- Relationship between Marketing and diversity
We live in a different changing world due to new markets, cross- border acquisitions, global sourcing, outsourcing and initiatives, the internet, virtual teams and International competition. Consequences of poor understanding of the influence of cross cultural differences in areas such as marketing, advertising, PR, and negotiations and its damaging consequences. It is estimated that U.S. companies lose up to $4 billion annually in failed international business. The training will touch on how Diversity, Culture& Marketing intertwine; importance of Cultural awareness and cross- cultural effects on either the success or failure of marketing/branding campaigns, global marketing and competences of global managers.
- Your stereotyping is hurting me
Know the impacts of stereotypes and bias statements, identify why people stay silent and don’t speak up, know to speak up respectfully against hurting and demeaning acts. The workshop offers guidelines for communicating respect and inclusion, ways for how to recover when an unintentional mistake or spoken words have been uttered, as well as techniques for speaking up against bias and stereotypes. It offers inclusion language, effective communication.
- Diversity sensitivity& Awareness
Learn causes for discriminatory practices and create action plan for increasing workplace tolerance and harmony. Discuss the similarities and differences of different groups. Making a business case for diversity. Challenges, benefits of diversity sensitivity & Awareness as well as best practices. How to avoid the toxic effects of negative application of cultural competence becomes very important within a diverse team.
The different protected classes as well as the discrimination laws will be discussed, clarifying what is a hostile work environment
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