We realize that attendees may feel overwhelmed to transfer their learning to the work setting, as they have been exposed to too much information and a variety of problems and issues, but may not feel able to translate their understanding into concrete action. All training programs are designed to assist participants in formulating specific plans to use new attitudes, knowledge and skills professionally and organizationally after the training. Plans of action and road maps blue prints are offered at the end of each training course to shape the way to application.
Leadership training programs:
Leadership definition, styles and theories. Discuss the characters and habits of the effective leaders. How to discover your own leadership style and how to connect better with your followers. We use the D.I.S.C. Profile (Dominance, Influence, Steadiness, Conscientiousness) to help participants become better leaders and better communicators at work and in their personal lives.
The workshop will also cover the seven habits of highly effective leaders, leadership characters and Ethics.
- Leadership in cross-cultural Environments
Attendees will learn how to successfully manage and communicate with diverse teams from different backgrounds. They will learn how culture affects teams’ expectations, perceptions and behaviors and how it affects the leadership styles. How self bias and prejudices affect decision making and behaviors.
- Building Multicultural/ virtual team
As the world becomes a small village, employees increasingly work with people from other cultures. To survive in today’s global market, you must train your employees to work effectively with other cultures either in multi-cultural or virtual team settings. The workshop will help discover powerful techniques for working effectively with other cultures. Some of these tools are: Learn generic principles for managing global working relationships, challenges and the secrets of effective cross-cultural leadership, find out how to communicate effectively with other cultures, deal effectively with differences in values and priorities, discover how to build effective working relationships and the role of culture in these relationships, understand that awareness and respect is a two-way street. How to deal with language and translation issues, deal effectively with time zones, response time.
There are some intercultural skills that are crucial to develop competencies to reach across the diversity in teams. The most important are discussed in the workshop. Some are: to be aware of one's own culture, as well as one's own limitations; being aware how cultures influence our own psyche; practice empathy with others; respect other cultures; be non-judgmental; be aware of stereotypes and learn from interacting; relate to people that are not the same as we are and communicate effectively with them; be flexible and consistent to build trust.
- Effective communication in diverse teams & Feedback
Bad communications affect any organization negatively as decreased morale, high absenteeism, inability to retain talents and employees and high turn-over that results in low or non-productivity. The higher the diversity in the team the higher the risk of communication mishaps. The workshop increases the team’s and leaders’ impact by focusing on respectful speech and behavior, as well as utilizing constant constructive feedback as a motivator for increased employee performance.
Define and share a clear understanding of the organization's mission, vision, values, and goals; identify and describe the specific behaviors that exemplify successful business principles; and commit to develop attitudes and behaviors within a team to increase its harmony, identify the phases teams go through before reaching higher performance. Address the challenge of relating across differences in a team. Unless diverse teams are trained on how to communicate, resolve conflicts and build on their strengths, their diversity will become their weakness
In this workshop we will discuss time management and how it influences your stress levels. We will identify the biggest time wasters as well as the barriers to your own productivity. We will set goals using the SMART goal setting.
We will plan on how to optimize your time, avoid procrastination and excel at delegation. We will put an action plan on how to conduct effective meeting and learn assertiveness using the time matrix.
- Conflict resolution, management and Mediation
Introduce participants to the benefits of conflict resolution and introductory mediation techniques. Learn the different conflict factors, benefits, types, and styles. How to resolve differences in a respectful way that will not alienate or hurt others. Visit the barriers to a conflict resolution, difference between conflict resolution and management as well as the tools to resolve and manage conflicts
· Building a culture of TRUST
Trust and trustworthiness are the foundation of effectiveness in today's organizations. People build trust, relationship counts more than structure. Building a culture of trust empowers the whole team. The critical question is how to build trust in a constantly changing and diverse workplace? Our answer is to understand, respect, manage, value and learn to leverage individual and group differences.
Discover beliefs that are the root of behavior. Identify and implement those beliefs and behaviors that move individuals and businesses forward. Define multiculturalism and what is attitude Definition of attitude. Where do behaviors, beliefs (positive and negative) originate and how to manage them to create a positive working culture
Identify and indicate acceptable personal/professional behaviors and responsibilities, promote best practices, encourage character development, and develop excellent relationships within and without the organization. The role of culture and diversity in business ethics. Definitions and facts about ethics as well as personal and organizational guidelines for ethical behaviors.
The following video is a testimonial of a 6 month leadership program, facilitated by Sahar Consulting, LLC for a very diverse team- conducted annually for the BNLP program at the City of Burbank.
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